File Format not picked up

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abul
Posts: 54
Joined: Wed Sep 11, 2019 12:45 pm

File Format not picked up

Post by abul » Mon Nov 25, 2019 4:36 pm

Hi All,

I was running transcode on some files, going from watch_folder to XDCAM then delivery.

The files I had were 6 MP4, 2 MXFand 1 MPEG.

The MPEG did not get picked up and did not go through XDCAM.

admin
Site Admin
Posts: 1303
Joined: Sat Feb 08, 2014 10:39 pm

Re: File Format not picked up

Post by admin » Mon Nov 25, 2019 8:14 pm

Hi abul,

Could you try and rename the MPEG file and see what happens?

-steinar

abul
Posts: 54
Joined: Wed Sep 11, 2019 12:45 pm

Re: File Format not picked up

Post by abul » Tue Nov 26, 2019 10:30 am

I tried, it didn't work so I had to manually submit the file.

momocampo
Posts: 387
Joined: Thu Jun 08, 2017 12:36 pm
Location: France-Paris

Re: File Format not picked up

Post by momocampo » Tue Nov 26, 2019 10:48 am

Hello Abul,

It's strange, are you sure you have nothing as name or as deny into your monitor folder?
You can try to just enter the path of your watch folder and nothing in "accept files" and "deny files". Even mpeg will maybe not accept by XDCAM encoder (never try) you will have an error in FFastrans but your mpeg file should be process.

abul
Posts: 54
Joined: Wed Sep 11, 2019 12:45 pm

Re: File Format not picked up

Post by abul » Tue Nov 26, 2019 3:17 pm

Hi monocampo,

Yep, did not deny any files and it accepts all file.

What was strange is that just to make sure there wasn't an issue.

I ran the workflow again but this time, it also missed another file.

So in my watch folder, I had the MPEG file and one mp4 file, while the rest encoded.

momocampo
Posts: 387
Joined: Thu Jun 08, 2017 12:36 pm
Location: France-Paris

Re: File Format not picked up

Post by momocampo » Tue Nov 26, 2019 3:22 pm

Are you ever submit the same name file ? (the name file that are not processed)
If yes, maybe it's cache.
Right click on your workflow and select reset. It will reset all history file and we will see if all your file is picked up.

abul
Posts: 54
Joined: Wed Sep 11, 2019 12:45 pm

Re: File Format not picked up

Post by abul » Wed Nov 27, 2019 11:42 am

I had a clear cache node that was clearing the cache after every file.

I now tested by dropping the MPEG File and another file and it seemed to pick it up.
However, in the end, it displayed and error message


"job ended with error on folder@Abul: process exited error code: 1 C:\WINDOWS\system32\icacls.exe"

emcodem
Posts: 445
Joined: Wed Sep 19, 2018 8:11 am

Re: File Format not picked up

Post by emcodem » Wed Nov 27, 2019 1:06 pm

hm, i fear we might need @admin for this. icacls.exe is basically a program for setting user permissions to a file or folder but i think it is not actively used by ffastrans.
@abul, please share your workflow export xml!

admin
Site Admin
Posts: 1303
Joined: Sat Feb 08, 2014 10:39 pm

Re: File Format not picked up

Post by admin » Mon Dec 02, 2019 9:15 pm

icals is not actively called by FFAStrans so as emcodem writes, you need to export and post your workflow in order for us to investigate further.

-steinar

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