Correct way to remove stuck jobs

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silicontrip
Posts: 54
Joined: Thu Sep 22, 2016 7:12 am

Correct way to remove stuck jobs

Post by silicontrip »

Hi There,

I have a couple of jobs which got stuck, so I manually aborted them, using the abort job instance menu option. However the jobs sit there in "aborting job instance" status

This has happened in the past which I resolved by deleting the cache or working, cannot remember exactly which directory, but this also removed the job history.

What's the correct way to remove jobs that are stuck?

Thanks
Mark
admin
Site Admin
Posts: 1658
Joined: Sat Feb 08, 2014 10:39 pm

Re: Correct way to remove stuck jobs

Post by admin »

Hi Mark,

Make sure no jobs are running and quit FFAStrans. Delete all files in "FFAStrans\Processors\.cache\monitor\jobs" and "FFAStrans\Processors\.cache\monitor\tickets". Start FFAStrans again.

-steinar
backlight
Posts: 44
Joined: Wed Dec 12, 2018 8:33 am

Re: Correct way to remove stuck jobs

Post by backlight »

§Hi steinar,
i had the same problem yesterday. I follow your intructions but now FFastrans doesn't start encoding!!

HELP!
emcodem
Posts: 1631
Joined: Wed Sep 19, 2018 8:11 am

Re: Correct way to remove stuck jobs

Post by emcodem »

Hi Mark,

after deleting the files from the folders that steinar provided in bold, please reboot the machine in order to make sure that no background process got stuck

cheers,
emcodem
emcodem, wrapping since 2009 you got the rhyme?
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